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IT Support

By eTwinning, our development and software experts can assist your teams, either in temporary or continuous support assignments. They also are proficient in supporting, maintaining and personalization of existing applications.

Our Network Specialists, System Engineers and Project Managers are capable of simple to complicated troubleshooting of your machines. Doing remote support from local to international clients:

  • IT Engineers monitor your hardware and network systems with remote troubleshooting 27/7 (this is only applicable for clients that have different timezone)
  • LAN, WAN and Security architecture and operations (local and remote)
  • LAN, WAN and Security monitoring and reporting
  • Server farm administration, monitoring and reporting
  • System administration
  • Helpdesk: 1st to 3rd level support

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